Reliable supply

To Your Dynamic Demand
Discover more

Reliable supply

To Your Dynamic Demand
Discover more


Who We Are
INFO-Telecom is an Voice Carrier providing voice minutes termination to Tier 1 Operators, International Wholesalers, MVNO’s, National Operators, and Contact Centers, located worldwide.
What We Do
We are specialized in providing Premium Quality Termination Service at the most competitive rates to the regions of Balkans and Eastern Europe, Central and South Europe, Africa, and Americas.
Our success
Guaranteeing to our customers a reliable, stable and satisfactory service that meets the requirements of the very dynamic demand of the Electronic Communication market.



INFO-Telecom ICS offers to its partners the highest quality of international voice termination service, based on advanced technological solutions in the field of telecommunication, an experienced technical team of highly qualified engineers dedicated to monitor and optimize our processes to meet the demand of our partners, and also based on the work of a international team of professional Commercial Managers with an experience of over 20 years in the industry.
We customize and deliver

Areas of expertise

Our experience as a licensed electronic communications operator has enabled us to create a service which is suitable to more than one type of player in the industry. Knowing the needs of our partners who are Mobile Operators, MVNO’s, Fixed Network Operators, International Wholesalers, and Contact Centers, in terms of quality requirements versus price demand, and capacity provision helps us plan and organize both operationally and commercially into providing a service which best fits to each of our partners.

2.5 Bill
MINUTES TERMINATED PER YEAR
300+
active partnerships
7.5+ Mill
MINUTES TERMINATED PER DAY
20+ years
GROUP EXPERIENCE IN TELECOMS
PROFESSIONAL STEPS, CONSISTENT RESULT
WE EVALUATE
and DESIGN

a business case for
each of our customers

We DEVELOP
and build

a relationship that holds
despite industry changes

We Deliver
Results

that are satisfactory both
to us and our partners

  • Mobile
    19%
  • MVNOs
    11%
  • Fixed Network Operators
    13%
  • Wholesalers
    49%
  • Contact Centers
    8%
Every customer is important to us

Our Experienced Team at INFO-Telecom ICS is dedicated to ascertain the satisfaction of our customers

Customers are the most important part of our business. They are the resource upon which the success of the business depends. We develop customer loyalty and satisfaction, so we always maintain our partnerships active. We try to guarantee to our customers a reliable, stable and satisfactory service that meets the requirements of the very dynamic demand of the telecommunication market.

Interconnection

TDM / ISDN / VOIP

We offer a flexible solution for mutual interconnection, depending on the technological requirements of our partners: TDM/ ISDN, VOIP (SIP, H323, SIP-I, SIP-T)

PoP's

5 PoP's in two continents

Our Points of Presence located in Milan, Frankfurt, Amsterdam, Tirana, and Luanda, provide for a convenient accessibility to any operator in the world.

Flexible Routing

24/7 NOC

The 24/7 operationg NOC & Flexible Routing Operations allow us to serve our partners in quick efficient steps, ensuring that no opportunities are missed.

PRODUCT AND PRICING
The prices we set for our products and services help us to fulfill our commitment. We are committed to balance client access and competitive dynamics with the need to have the right organization of resources, necessary to both keep our service competitive and ensure market stability
Premium
Voice Wholesale
Voice Minutes Termination
to International
Destinations
More info
Premium
Voice Retail
Voice Minutes Termination
for Data Centers
 
More info
Premium Voice
Number Portability
Voice Minutes Termination to
National Operators with
Number Portability Lookup
More info
Premium
Voice A-Z
Voice Minutes Termination
to A-Z for a
Comprehensive Solution
More info
Company news
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Meeting with Carlos Slim Domit - Collaboration between GJONAJ Group Holdings and America Movil SA

Marin Gjonaj, President and Chairman of GJONAJ Group Holdings, conducted a number of important business meetings in Mexico City during last week. Mr. Gjonaj held a meeting with the known businessman Mr. Carlos Slim Domit, Chairman of Grupo Carso Holding, in Mexico.

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INFO-Telecom to explore new opportunities in Africa

Ada Group Representatives held a series of important meetings during a business week in the African cities of Lusaka, Harare and Cape Town. Mr. Marin Gjonaj, Co-Founder and Head of International Carrier Services at INFO-Telecom, had a meeting with the Minister of Information Communication Technology of Zimbabwe, Mr. Hon. S. Mandiwanzira.

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INFO-Telecom as EXIBITOR at ITW 2017

The International Telecoms Week (ITW) is the annual meeting for the global wholesale telecoms industry, providing a platform for 6771 delegates from 1989 companies and more than 140 countries to meet together and network.